Zoey’s Customer Success and Implementation teams were a big selling point for Backyard Nature Products. When a Zoey client company can’t develop a site internally, Zoey offers an Implementation team to take on that work, for an additional fee, which also includes basic training once the site’s ready to go.
Kasdorf noted that one of the best parts of working with Zoey and the implementation team throughout the process was that any issues or problems were resolved very quickly.
“There was great responsiveness to problems during the development process,” Kasdorf said. “There will always be kinks and bugs along the way, but you guys would always work them out -- and usually faster than expected!”